Laura, I couldn't agree more. RUDE and completely without conscience for the lives of others. I would like to see this kind of activity made a felony offense ..... they are, after all, in some cases destroying equipment that is valued in the thousands, and disrupting not only lives but businesses.
Early last Spring I opened an email that said it was from PayPal. Within seconds my computer was junk. I lost dozens of important files, treasured pictures, my address book .... everything. When it happened I had Norton ( industrial grade .... the one they use at NAS Jax! ), and Earthlink firewall and SpamGuard. It got through anyway.
Matt's Apple system will be the way I go if it ever happens again.
Ken